I’ve noticed a very popular sentiment lately, the frustration and the righteous indignation of those downtrodden and oppressed Americans who are forced to press “1” for English. The internet is rife with the exhausted and fed up masses lamenting the unfairness of the unnecessary burden that has been thrust upon them. Truly. The pain and suffering caused by this trend has got to be immense judging from the public outrage I’ve seen and heard. Why should they be forced to push “1” for English when this is America? Indeed.
I can only imagine the number of emergency room visits resulting from sprained index fingers and the immense cost in the sheer volume of time lost. After all, it must take fractions of a second to complete this onerous chore! Of all the injustices in the world, what could be worse than this? Far better that those who have the inconsideration of being born to Spanish speaking parents should figure out how to navigate a fully English speaking automated menu. I mean, those things are so simple as it is! It’s not like any other countries use more than one language, you certainly won’t find French being spoken in Canada or English being spoken in France! I mean, imagine, the horror!
I realize this would mean wait times for those calls would likely skyrocket due to the poor souls valiantly trying to navigate the self service menus in a language they don’t understand. But surely you would rather spend an extra hour on the phone than to be forced to push 1?